Comments on The Lean Way Consulting: How To Get To The Root Cause Of A Problem

Mark, I like the "5 who's." It'...

2011-01-08T11:10:40.084-06:00

Mark,
I like the "5 who's." It's a great way to remind people that people aren't (usually) the root cause.

When you refer to the text are you referring to the color of the text or the content of the text?

That's really sad when leaders blame their peo...

2011-01-08T09:25:51.051-06:00

That's really sad when leaders blame their people, as you illustrated there. The "5 who's" isn't very effective, yet it's so widely practiced.

On a different note... I find the light text after the background to be very hard to read...